Contact & Support
We're a small team and read every message. Send us a note below and we'll reply within two working days, or email holyhush@fibipals.com.
Common questions
How do I cancel my subscription?
iPhone: open Settings → tap your name → Subscriptions → Holy Hush → Cancel Subscription. Android: open the Play Store app → your profile → Payments & subscriptions → Subscriptions → Holy Hush → Cancel. You keep Premium until the end of the period you paid for. Deleting the app or your account doesn't cancel it.
How do I get a refund?
Subscriptions are sold by Apple and Google, so they handle refunds. iPhone: go to reportaproblem.apple.com. Android: open your Google Play order history and choose Request a refund.
I paid but Premium isn't showing
Make sure you're signed in to the same Holy Hush account you subscribed with. In the app, open Settings → Subscription → Restore purchases. Still stuck? Email us with your account email and, if you can, the order number from your App Store or Google Play receipt.
I'm not receiving the sign-in email
Check your spam folder, wait a minute and try again, and make sure the address is spelled correctly. Codes work for 15 minutes.
Can I turn off the AI?
Yes. Settings → AI companion → off. You keep the Bible, the prayer library, verse of the day and your journal.
How do I delete my account?
See Delete your account.